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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Lexmark 3500 4500 i but in a new black cartridge and it come

Customer Question

lexmark 3500 4500 i but in a new black cartridge and it come up cartridge error ??
Submitted: 21 days ago.
Category: Printers
Expert:  Nathan replied 21 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 21 days ago.

Are you using new/genuine cartridges, or generic/refilled ones?

If you put the old cartridge in, does the error go away (even though it may show as empty still)?

Expert:  Nathan replied 18 days ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.


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