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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can't find my printer, lexmark910, dell, shut it off 8months

Customer Question

can't find my printer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: lexmark910
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: dell
JA: How long has this been an issue? What happened right before this popped up?
Customer: shut it off 8months ago plugged it in yesterday can't find it now
JA: Anything else you want the printer expert to know before I connect you?
Customer: no just want to find it
Submitted: 19 days ago.
Category: Printers
Expert:  Shefin replied 19 days ago.


Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

Can I access your computer remotely and check the issue?

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!


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