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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I bought a canon mg7520 from qvc. it will print what I have

Customer Question

I bought a canon mg7520 from qvc. it will print what I have saved on my computer and copy but I can not get it to scan. can you help?
Submitted: 2 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. If you open the (Canon) IJ Scan Utility program on the computer, does it let you scan with that program?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,