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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It is in error mode and I can't solve the problem, PIXMA

Customer Question

It is in error mode and I can't solve the problem
JA: What's the make/model number of your printer? How old is it?
Customer: PIXMA MP470
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Toshiba all in one PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Windows 10 did a massive download
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Printers
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

What is the specific error code/number you are seeing, and is it showing on the printer itself or on the computer?

Expert:  Nathan replied 2 months ago.

Do you need more help with this?
If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.
Nathan