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Richard, Technician
Category: Printers
Satisfied Customers: 30113
Experience:  Printer and scanner problem resolver for over 15 years
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What is a C000 error code and how do I fix it?

Customer Question

Hi -- What is a C000 error code and how do I fix it?
Submitted: 18 days ago.
Category: Printers
Expert:  Richard replied 18 days ago.

his error indicates that an internal error has occurred which may be resolved by resetting the printer. Please follow these steps for isolating and resetting the printer:

1. Open the printer's front cover, and then open and close the print head lock lever (do not remove the print head).

2. Make sure all ink tanks are seated properly.

3. Make sure all packing materials have been removed.

4. Make sure no paper is jammed in the printer.

5. Disconnect the printer cable from the printer.

6. Close the front cover and turn the printer off.

7. Unplug the printer from the power source, and then plug it back in after five minutes.

8. Power on the printer.

Let me know the results please

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