Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Your printer is a Brother-made label printer, if I understand your explanation of the case.
Is the flashing green light on the Power button, or elsewhere?
And does it flash in any sort of pattern, with pauses?
OK. I am looking up that error indication, and will post information in a few minutes. Thanks for responding with information.
go into P-Touch Editor, and select the roll width, or tape size, that is loaded into the QL-500 printer. A rapidly flashing LED on the printer can mean that there is a settings mismatch of that sort.
Also, reload the tape into the printer. It may have misfed a trifle, which can also cause this problem.
Let me know the result please. Thanks.
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As to the case I was instructing you on: have my suggestions had any good effect?