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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I reset my password and need to update my credit card

Customer Question

I reset my password ***** need to update my credit card information.
JA: What's the make/model of your device? How old is it?
Customer: It;s not a yr.yet. HP officejet 5740 for the instant ink
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just tried today. They need my new credit card number . So they can send ink and bill me.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 25 days ago.
Category: Printers
Expert:  Michelle replied 25 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 25 days ago.

let me know what time you can be online and i can walk you through with updating the card details so that you may order ink

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