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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am trying to print a PDF form sent to me and my printer

Customer Question

I am trying to print a PDF form sent to me and my printer won't print it
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Workforce 645 About 2 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac microsoft
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just moved to a new house. this is the first time I've tried to print here
JA: Anything else you want the printer expert to know before I connect you?
Customer: no. thanks
Submitted: 26 days ago.
Category: Printers
Expert:  Michelle replied 26 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 26 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 26 days ago.

How does the printer connect to the computer wired usb or wireless?

Expert:  Michelle replied 26 days ago.

What Operating System (OS) is running on the computer?