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Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am getting an error when starting the Printer Spooling, HP

Customer Question

I am getting an error when starting the Printer Spooling
JA: What's the make and model of your printer, and can you guesstimate how old it is?
Customer: HP Profectsmart had Windows 8 installed and Upgraded to 10 a while back it is about 3-5 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: HP 2610 all in one printer....worked before I updated to Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I am getting an error when trying to start the print spooler
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 23 days ago.
Category: Printers
Expert:  Dustin replied 23 days ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 23 days ago.

How many days or weeks ago did the issue start? (the failure to start the print spooler)

Also, what is the error you are getting word for word?

Customer: replied 23 days ago.
will you have fixed the issue if not I cannot invest
Customer: replied 23 days ago.
I think I will just decline assistance at this time thanks though
Expert:  Dustin replied 23 days ago.

If you wanted me to, I could connect and fix the issue personally.

or I could guide you via written support..

If you decide you want to continue, let me know.

Dustin S

Customer: replied 23 days ago.
The Print Spooler is just giving me an error message about dependencies so there's probably just something I have to enable I don't really want to pay for it I'm pretty sure it's probably a simple fix but thank you anyway
Expert:  Dustin replied 23 days ago.

I understand, here is the refund link.