Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
How many days or weeks ago did the issue start? (the failure to start the print spooler)
Also, what is the error you are getting word for word?
If you wanted me to, I could connect and fix the issue personally.
or I could guide you via written support..
If you decide you want to continue, let me know.
I understand, here is the refund link.