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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15479
Experience:  HNC Computing; Large format and multifunction printer expert
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Cleaned the printer head, now error 1403, ip4500 8 years or

Customer Question

cleaned the printer head, now error 1403
JA: What's the make and model of your printer, and can you guesstimate how old it is?
Customer: ip4500 8 years or so\
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac worked fine
JA: How long has this been an issue? What happened right before this popped up?
Customer: have not printed for a year or so due to i try and get these errors alread put print head in water
JA: Anything else you want the printer expert to know before I connect you?
Customer: some error about print queue while there is no queue i think
Submitted: 26 days ago.
Category: Printers
Expert:  Electronics Pete replied 26 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 26 days ago.

Error 1403 usually indicates a fault with the print head.

To attempt to resolve it, try the following:

(1) Open the printer and wait for the carriage to slide over
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and alcohol to thoroughly clean the print head and the electronic contacts on each ink cartridge.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something again.
If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.
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