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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Continues to give me a Code 0x91. Have tried all suggested

Customer Question

continues to give me a Code 0x91 . Have tried all suggested fixes
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: Work force Pro WF-4630 and the code is 0x91
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have only had the printer for a few weeks and have only used it twice. Everything was fine previously when I tried to print tonight Nothing
JA: Anything else you want the printer expert to know before I connect you?
Customer: Don't think so
Submitted: 22 days ago.
Category: Printers
Expert:  Sudipto replied 22 days ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. This error message indicate problem with the printhead, please turn off the printer then, try to slide the cartridges with your hand and let me know, if you are able to slide them or not ?

Expert:  Nathan replied 20 days ago.

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