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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a canon MX870 printer ,When I put it on I get a

Customer Question

I have a canon MX870 printer ,When I put it on I get a message reading" 5B800 Printer error has occurred. Contact the service center"
I pushed the red button stop and held it but the "yellow Alarm display still goes on and off with the green copy display.
What could I do ??
Submitted: 5 months ago.
Category: Printers
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 5 months ago.

That code doesn't look quite right.

Is it perhaps 5B00, or B200?

Expert:  Nathan replied 5 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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