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Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 12537
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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T ask for a "getting started" manual, I asked for an

Customer Question

t ask for a "getting started" manual, I asked for an operating manual.
JA: What's the make/model number of your printer? How old is it?
Customer: color image class MF628Cw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: What difference does how long make? I need an operating manual
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 27 days ago.
Category: Printers
Expert:  Dustin replied 27 days ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 27 days ago.

If you go to this page and click the "manuals Tab"

There are roughly 5 different manuals you can download, including a Users guide and an E-users guide ( the e users guide is interactive )

Once you download the manuals, you are welcome to open and print any of them out if you so choose.

If you have any further issues or questions you are welcome to respond.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.