Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Lets try this reset, to reset the internal counter.
If you cant get this to work, let me know. And even if it does work, keep in mind that at some point your going to have to manually clean or replace the ink absorber sponges themselves. But the reset will keep you going for a while longer.
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.