Hello! My name is ***** ***** I will be assisting you tonight!
I understand that your ink carriage is stuck and giving you some trouble.
What I usually do in this situation is this.
Turn the printer off and back on again.
When the carriage gets to where you can access it (IF IT WILL MOVE), unplug it from the wall with the power still on.
Wait about 10 minutes for the static to clear out of the printer.
Go ahead and move the carriage by hand to the other side of the printer.
Make sure there is nothing broken IN the printer before you plug it back in. Also clear out any debris that you see, if any.
Take ALL ink cartridges out and put them back in.
Plug the printer back in and turn it on. Let it do its thing.
See if the issue is still there. If it isn't, then YAY! You fixed it!
If it IS still there, then something probably got damaged on accident and you may need to either service the printer or get a new one. I hate giving news like that so I hope that if you are reading this sentence, you fixed it.
If you have any questions, please reply to this and I will answer them as best as I can.
Anyhoo, if you found my answer satisfactory and informative, please kindly rate my answer with 5-stars so that I can receive credit for assisting you, it is greatly appreciated.
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