Hello,I am the person that will be helping you today.
May I ask what it is that you are referring when you refer to the "Clip Feature"?
I will be standing by, looking forward to your response.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
When another expert picks this up, you will be notified by email.
Thank you for your patience.
i am not sure where you are getting this clip feature. Do you know what program it is from or at least how you access it?
But it may be having a problem if you are using a web based email program. In that case you are not just looking at text but at an html or flash page and the clip will pick up a lot more than just the text