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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a OKI C8600 Lazer Printer the message is 562:C Drum

Customer Question

Hi, I have a OKI C8600 Lazer Printer the message is 562:C Drum Life, I tried switch of and on while holding holding down Menu button
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Oki C8600 lazier colour printer, I can't access the menu as somebody has put a PIN number on it, I changes the drums (4) about 2 years ago, and find them very expensive, I am thinking about dumping the printer, but I have about $2K worth of Tonner. Ray
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 7. Ray
JA: How long has this been an issue? What happened right before this popped up?
Customer: About two months ago, and nothing happened before the message came up.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Where can I get reasonable priced printer drums.
Submitted: 25 days ago.
Category: Printers
Expert:  Bruce Wilner replied 25 days ago.

Just to clarify:

"Somebody" "put a PIN on" YOUR printer, and you are unable to use it?

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