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Jennifer French
Jennifer French, Technician
Category: Printers
Satisfied Customers: 111
Experience:  Owner at Down Home Technical Solutions
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Ihave new printer 6968 i pressed spanish by mistake and cant

Customer Question

ihave new printer 6968 i pressed spanish by mistake and cant get out of itwhat do i do?
Submitted: 4 months ago.
Category: Printers
Expert:  Jennifer French replied 4 months ago.

Hello! My name is ***** ***** I will be assisting you today.

What BRAND is this printer so I can make sure I have the right one?

Expert:  Jennifer French replied 4 months ago.

Nevermind! I was able to find it with the number.

All you need to do is reset the printer. To do that, follow these instructions.

  1. Turn the printer on, if it is not already on.

  2. Wait until the printer is idle and silent before you continue.

  3. With the printer turned on, disconnect the power cord from the rear of the printer.

  4. Unplug the power cord from the wall outlet.

  5. Wait at least 60 seconds.

  6. Plug the power cord back into the wall outlet.

  7. Reconnect the power cord to the rear of the printer.

  8. Turn on the printer, if it does not automatically turn on.

  9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

  10. You should not be able to set the printer to your desired language!

Expert:  Jennifer French replied 4 months ago.

If you have any questions, do not hesitate to reply to this.

If this resolved your issue, please kindly rate my answer with 5 stars so that I may receive credit for assisting you!

Have a wonderful day! Thank you for choosing Just Answer!

Jennie

Expert:  Jennifer French replied 4 months ago.

Were you able to resolve this? Let me know!