Hello! My name is ***** ***** I will be assisting you today.
What BRAND is this printer so I can make sure I have the right one?
Nevermind! I was able to find it with the number.
All you need to do is reset the printer. To do that, follow these instructions.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
You should not be able to set the printer to your desired language!
If you have any questions, do not hesitate to reply to this.
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