Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
Is your Xerox 2515J directly connected to a computer with a printer cable?
So what is your problem with the printer? Are you just using it as a copier?
Is there an error code J displayed?
Okay. I am clear now.
It is clear that your copier machine is locked and displays Error Code J.
I have been unable to locate a file containing the manual for your machine that is safe to download.
I recommend that you go directly to the Xerox website, select support, and register for My Support. I have been able to do this, but it is for you to register and create an account so that you can get the support that you need. Here is the link: https://www.xerox.com/
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