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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15416
Experience:  HNC Computing; Large format and multifunction printer expert
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I can no longer access the centreware page i changed the ssl

Customer Question

i can no longer access the centreware page i changed the ssl security settings, the printer restarted and now when i try to access the page i get this error:
JA: What's the make and model of your printer, and can you guesstimate how old it is?
Customer: This site can’t be reachedThe web page at might be temporarily down or it may have moved permanently to a new web address.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: i only had got the printer today, I was attempting to set up the scan to email function
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 21 days ago.
Category: Printers
Expert:  Electronics Pete replied 21 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 21 days ago.

How is the PC connected to the printer?

Customer: replied 21 days ago.
I have both network and usb
Customer: replied 21 days ago.
The printer works fine i just can no longer access the printers page.I changed the SSL settings and once it restarted i can no longer access it.
Customer: replied 21 days ago.
The printers IP address has not changed
Expert:  Electronics Pete replied 17 days ago.

Can you try undoing the SSL settings changes to see if the printer is accessible again?