Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. This is a very annoying problem, but unfortunately, all the inkjet printer users face this problem . This problem is caused due to severe clogging to the printhead nozzles or due to damage to them, due to usage. Now, as you have already tried the normal cleaning process along with alignment and did not get any good result. The solution for this problem is flushing the printhead with the help of a printhead cleaning kit. You can get the kit from any local computer shop or from the link below. From my experience with the printers, I can tell you that almost 95% problem, related to the printhead get solve by flushing. Please let me know, if you need any further help otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.