If needed, press at the same time the two keys Windows log and R on the keyboard, then type services.msc then click OK
, then scroll down, then double-click on the item Windows Image Acquisition in order to open it
, then for Startup type, make sure it is set to Automatic
, then click on Apply button at bottom
, then click on Start button
, then click OK button at bottom
, then check scanning with the IJ Scan Utility program and/or check scanning with the NAPS2 program.
- It's been about a week. Do you still need help with the scanning issue and/or with anything else?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,