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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Copy comes out with lines across over manuscript, esp3250

Customer Question

copy comes out with lines across over manuscript
JA: What's the make/model number of your printer? How old is it?
Customer: esp3250 4yrs old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc acer AX1430G
JA: How long has this been an issue? What happened right before this popped up?
Customer: 3MONTHS
JA: Got it. Anything else you want the Printer Technician to know before I setup your one-on-one?
Customer: i AM not tech knowlegeable
Submitted: 28 days ago.
Category: Printers
Expert:  Russell H. replied 28 days ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me whether the lines appear in the same place on each page?

Also, please let me know, whether ordinary printouts, from a computer, lack those lines, or have the same lines, or perhaps different lines on them?

With this much information, I will be able to advise you as to what to do next. Please let me know, I stand by to advise you. Thanks.

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