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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My cancel light keeps flashing, hp offie jet 6500, compaq,

Customer Question

my cancel light keeps flashing
JA: What's the make/model number of your printer? How old is it?
Customer: hp offie jet 6500
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: compaq
JA: How long has this been an issue? What happened right before this popped up?
Customer: was trying to make copies not from comp
JA: Anything else you want the printer expert to know before I connect you?
Customer: it keeps scrolling something wrong with ink cart
Submitted: 30 days ago.
Category: Printers
Expert:  Nathan replied 30 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 30 days ago.

Can you tell me if you see any other lights, and exactly what they are doing (color, flashing pattern, etc)?

Any error message on the printer display screen?

Expert:  Nathan replied 25 days ago.

Do you need more help with this?

If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.


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