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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Artisan 800, Epson Artisan 800--about 6 or 7 years old,

Customer Question

Artisan 800
JA: What's the make/model number of your printer? How old is it?
Customer: Epson Artisan 800--about 6 or 7 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Sorry--I keep using return
JA: How long has this been an issue? What happened right before this popped up?
Customer: Sorry. I keep using return. Epson Artisan 800: I get "error" message when I turn it on
JA: Anything else you want the printer expert to know before I connect you?
Customer: It's used wirelessly with a MacBookPro
Submitted: 30 days ago.
Category: Printers
Expert:  Nathan replied 30 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 30 days ago.

Can you tell me the exact error code/message you are getting?
Is this showing on the printer itself, or on the mac?

Expert:  Nathan replied 25 days ago.

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