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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 35381
Experience:  Printer and scanner problem resolver for over 15 years
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PRINTS JUST VERY FAINT COLOURS, 7500A, PC, PRINTED FINE

Customer Question

PRINTS JUST VERY FAINT COLOURS
JA: What's the make/model number of your printer? How old is it?
Customer: 7500A
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: PRINTED FINE UNTIL THIS HAPPENED 3 DAYS AGO
JA: Anything else you want the printer expert to know before I connect you?
Customer: IT'S ABOUT 3 YEARS OLD -- LOOKED AFTER CAREFULLY- SUDDEN LY ALL COLOURS GONE FAINT EVEN WITH NEW HP INKS
Submitted: 8 months ago.
Category: Printers
Expert:  Richard replied 8 months ago.

Hi there and welcome

this usually means the print head needs cleaning

Can you please follow the instructions on page 120 of the manual here

http://h10032.www1.hp.com/ctg/Manual/c02495504.pdf

Once cleaned, tell me if this then improves the prints please.