Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
Printing from your computer and printing from you smartphone are unrelated. I can help you print from your computer in this Printers category. If you want assistance printing from your smartphone, please submit another question in the Android devices category.
Do you want assistance printing from your Microsoft Surface 2? Is that what you mean by your tablet? What is your operating system?
I can help you with that. Please go to Start > Settings > Devices and select Add A Device.
Okay. I was getting to that. So when you select Canon, if the MG2920 is not listed, do you see an option to search for it on the internet?
Let's take a different approach. Can you open the Control Panel on your Windows RT Surface 2 tablet? You can search for it in the apps search box.
I have searched for your printer drivers online, and I regret to tell you this, but Canon does not support your Windows RT operating system for the Pixma MG2920 printer.
Who told you that, someone at Canon or someone at Microsoft?
The Surface 3 and the Surface Pro 2 and 3 support Windows 8.1, which Canon supports, but the Surface 2 has Windows RT, which is unsupported.
Yes. I can show you how you can print from your Samsung Galaxy S7.
Download and install the Canon Print Service app from the Google Play store.
I am looking up your printer manual now. Please standby...
I just found support for your tablet in the Canon manuals. I am researching how to connect your printer to either your smartphone or your tablet now.
What device are you connected to this conversation with? Is it wireless? Do you have a WPS button on your wireless router?
Let's just connect using the smartphone first. Press and hold the WiFi button until the Alarm lamp flashes twice. Then release. Make sure that the Alarm lamp flashes quickly and the On lamp is lit. Select this link for an illustration:
Return to the application screen and proceed with the setup.
To print from the smartphone, please download and install a different Canon app from the Google Play store, the Canon PRINT Inkjet/SELPHY app.
Open the app on your smartphone and follow the illustrated guide provided by selecting the following link:
How are you doing?
Didn't find what?
Did you select Register Printer in Step 5?
That is when you are supposed to skip Step 4 and jump to Step 5.
Then, if your printer does not appear after Step 5, you are supposed to go to Step 7.
What is your status now?
If you are satisfied with my advice, I would appreciate a Good or Excellent rating. If you have questions or are having problems, please let me know, so that I can provide you with the additional support that you need. Thank you for giving me the opportunity to be of service. I ONLY GET COMPENSATED FOR MY TIME AND EFFORT WHEN I RECEIVE A POSITIVE RATING!