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Sudipto, Engineer
Category: Printers
Satisfied Customers: 5243
Experience:  DIploma in Computer Hardware
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I cannot scan to my computer from Epson xp 630, less than

Customer Question

I cannot scan to my computer from Epson xp 630
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: less than two months old - Epson xp 630
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing happen - I simply attempted to scan
JA: Anything else you want the printer expert to know before I connect you?
Customer: Its confusing. I downloaded the combo software install for xp 630 and tried to install but it says that it cannot connect to my printer. I had already been using the printer for printing.
Submitted: 29 days ago.
Category: Printers
Expert:  Sudipto replied 29 days ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Please follow the steps from the link below and let me know, if you are able to scan or not ?

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