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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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WHEN REPLACE AN LOW INK CARTRIGE IN MY PRINTER IT WILL NOT

Customer Question

WHEN REPLACE AN LOW INK CARTRIGE IN MY PRINTER IT WILL NOT PRINT EVEN IF ALL OTHE CARTRIGES ARE FULL. WHAT CAN I DO ABOUT THIS?
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: XP-610,M EPSON CARTRIGES
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC 10.9.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: THIS HAS ALWAYS BEEN AN ISSUE- I JUST KEPT PUTING IN ALL THE CARTRIDGES EVERY TIME RAN OUT
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Printers
Expert:  Sudipto replied 2 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Do you mean the printer ejects a blank page, when you try to print or it does not function at all ?

Customer: replied 2 months ago.
THE PRINTER SAYS ANOTHER INK CARTRIDGE SHOULD BE REPLACED
Customer: replied 2 months ago.
WILL NOT PRINT
Expert:  Sudipto replied 2 months ago.

Sorry for the late reply, do you want to continue now ?