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Jhannell
Jhannell, Technician
Category: Printers
Satisfied Customers: 8472
Experience:  Computer Engineering Diploma
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I want to intall Pixma mp230, Almost 3 years, PC.Microsoft

Customer Question

I want to intall Pixma mp230
JA: Can you guesstimate how old the Pixma is? And has this happened before?
Customer: Almost 3 years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC.Microsoft windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: a week ago i scanned from my pc tot my scanner
JA: Anything else you want the printer expert to know before I connect you?
Customer: no, because i want to scan a testament to one of my sisters
Submitted: 2 months ago.
Category: Printers
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 2 months ago.

Did you install the driver/software for the Pixma mp230 on this windows 10 PC?

Note: - Please reply using the box below.

Expert:  John replied 2 months ago.

Checking to see whether you still need help.

Please let me know using the reply box below.

Expert:  Jhannell replied 2 months ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.