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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31138
Experience:  Printer and scanner problem resolver for over 15 years
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I have anew computer with Windows 7 and am trying to print

Customer Question

I have anew computer with Windows 7 and am trying to print to a HP Laserjet 1160. I cannot find the appropriate driver on the printers list.
JA: Can you guesstimate how old your LaserJet is? And just to clarify, what's the exact model?
Customer: Probably 15 years old. HP Laser Jet 1160
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: New computer. Fine with the old computer.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Printers
Expert:  Richard replied 2 months ago.

Hi there and welcome

The drivers are built into windows. How are you connecting to the printer, via a USB cable?

Customer: replied 2 months ago.
Customer: replied 2 months ago.
USb cable
Expert:  Richard replied 2 months ago.

Thanks

Please click start, devices and printers.

Then click on Add Printer

Click on local printer and wait for it to appear

When it does, click on it and it will install it with the correct driver

Let me know please how you go

Customer: replied 2 months ago.
The computer answers there is no driver available for this printer HPLaserjet 1160. (It is old). However it was able to be connected to our previous computer. Any suggestions for what else we could try?
Expert:  Richard replied 2 months ago.

This actual computer has windows 7 on it correct?

Customer: replied 2 months ago.
Correct
Expert:  Richard replied 2 months ago.

install the windows XP driver from here

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=410620&swLangOid=8&swEnvOid=228

It should still work with this one

Let me know how you go please