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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Brother MFC-685CW printer stooped printing wireless. Printer

Customer Question

Brother MFC-685CW printer stooped printing wireless. Printer is communicating with my MAC computer. But I did notice on the LAN report from the printer that the IP address for IP Gateway and IP adress are one digit off. That being the last didgit as .9 and .10
Could that be my problem? If so how do i correct it. My computer IP ends with .10
Submitted: 1 month ago.
Category: Printers
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

I understand that printer's IP is x.x.x.9. Why do you think it is one digit off? Is that what it shows on the computer?

I will be standing by, looking forward to your response.

Thank you,