Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
From this page, lets run a nozzle check, then a head cleaning, then an aligmment
Take your time, and run each step individually and let it complete.. Once all three steps are completed, try printing again.
let me know the results, and if this works or if you need further help. Thank you,
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.