How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Laplink safe eraser, serial no, its not my printer, its my

Customer Question

laplink safe eraser, serial no
JA: What's the make/model number of your printer? How old is it?
Customer: its not my printer, its my hp computer ,i need the searial no of laplink safe eraser
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc desk top
JA: How long has this been an issue? What happened right before this popped up?
Customer: i was trying to transfer from one computer to my new one
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Printers
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 months ago.
you can have remote assisstance
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Are you asking about Wondershare Safeeraser? or is it Laplink Software you are asking about?

If Laplink, the serial # is found on a sticker, on the CD sleeve:

http://kb.laplink.com/index.php/article/674

Customer: replied 2 months ago.
laplinksoftware, and i cant find the serial no
Expert:  Russell H. replied 2 months ago.

Note: If you purchased Laplink SafeErase v4 or v6, as a download, then look in your email account around the time you purchased it... the serial # is in a receipt email from Laplink in that case.

The serial # should begin with EAN or perhaps EPN, if it is Laplink SafeErase.

Does this answer your question?

Customer: replied 2 months ago.
no
Customer: replied 2 months ago.
i check all no s and none of them are it
Expert:  Russell H. replied 2 months ago.

Do you still have your email account from the time when you bought SafeErase?

Have you done a Search for any mention of

Laplink

in it, and looked at all the emails found?