Hi,I'm sorry about the computer issue. Is there any error or message?Does your laptop have windows xp, vista, or 7, or 8, 10?Are you having issue with printing or scanning?Please reply at the box below. Thank you,
Are you currently able to make a copy from the printer's glass (not printing from the computer)?
Is the printer connected to the laptop with a USB cable? Or is the connection wireless?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,