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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need help. I can't stop printing a previous request. I

Customer Question

I need help. I can't stop printing a previous request. I need to move on
JA: What's the make/model number of your printer? How old is it?
Customer: PiXMA110o
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: It just popped up. I have been printing since Au. and need my printer everyday. This happened last night.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No. It has been responding beautifully until now.
Submitted: 1 month ago.
Category: Printers
Expert:  GeekGal replied 1 month ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.

If you can tell me please what your Operating System is (Windows 7, 8, 10, etc) I can provide detailed instructions for clearing the print que. Ifyou're not sure, please click this link and tell me what you see:

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