Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
If you can tell me please what your Operating System is (Windows 7, 8, 10, etc) I can provide detailed instructions for clearing the print que. Ifyou're not sure, please click this link and tell me what you see: