I'm sorry about the issue. You would open the printer's front side cover, then remove the tape from the new ink cartridge (do not touch the copper-colored contacts or the ink nozzles.)
- Hold the cartridge by its sides with the nozzles toward the printer, and then insert and push the cartridge into its slot until it clicks / snaps.
; Note: The black ink cartridge goes to the slot on the right, and the color goes on the left.
- Then close the printer's cover, and it would print out an alignment page automatically after about 30 seconds. Then follow the instructions on the printout page, then it should be good.
- Please click on the website below for full video instructions on how to replace ink cartridges for your printer.
; there, it also contains full instructions and illustrations.
- Note: If there is issue with the above link, please click on the website link below for video instructions:
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