I'm sorry about the issue. Were you able to install the printer CD disk or download successfully?
Were you able to do the Wi-Fi setup wizard on the printer's screen successfully?
Or was there any error or message?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,