Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. I have reviewed the transcripts of your session with Russell, and it seems to me that we have to be clear what we are talking about.
HERE ARE SOME DEFINITIONS:
1) Letter size paper is 8 1/2 x 11. Please do not refer to 7 x 10 inch paper as letter size.
2) The process of transferring a photo from the glass on your printer to a file on your computer is called SCAN. Please do not refer to this as COPY. COPY refers to the process of transferring a photo from the glass on your printer to a sheet of paper loaded into the cassette tray.
NOW LET'S DEAL WITH THE TASK YOU WANT TO ACCOMPLISH:
Apparently you have been able to scan the pictures to your computer using an 8 1/2 x 11 backing sheet. This did not require loading paper into either cassette, since it is a SCAN operation and not a COPY.
The SCAN operation will convert your photo to a file format which will most likely be placed on the desktop of your computer. If you want to move it to a folder, first you have to use FINDER to locate the folder, and then you can just drag the file from your desktop to the folder.
PLEASE LET ME KNOW IF YOUR HAVE ANY PROBLEMS WITH THIS ADVISE OR IF YOUR HAVE ANY QUESTIONS. If I have solved your problem, I would appreciate a GOOD or an EXCELLENT rating. I ONLY GET COMPENSATED FOR MY SERVICES WHEN I RECEIVE A POSITIVE RATING. Thank you for choosing Just Answer.