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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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HP Office jet 6600 Had a paper jam. Followed the directions,

Customer Question

HP Office jet 6600
Had a paper jam. Followed the directions, removing the back panel of the printer, Removed the paper, turned off the printer, turned it back on with no results.
Submitted: 1 month ago.
Category: Printers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What result do you have, in terms of the message showing now on the printer's screen?

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