I'm sorry about the issue. What's the exact error code when printing?
Are you currently able to make a copy from the printer's glass (not printing from the computer)?
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Can you please put a document or photo faced down on the printer's glass, then press the Copy button / option on the printer, then does it copy fine? Or does it give any error or message?
Is the printer connected to the computer with a USB cable? Or is the connection wireless?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,