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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5169
Experience:  B.Sc. Computer Science with Honors
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Can I scan wirelessly from my Epson ET-2550 to my pc?

Customer Question

Can I scan wirelessly from my Epson ET-2550 to my pc?
Submitted: 7 months ago.
Category: Printers
Expert:  Michelle replied 7 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 7 months ago.

are you able to print on wifi mode

Customer: replied 7 months ago.
Expert:  Michelle replied 7 months ago.

in that case yes you will be able to scan as well on wifi mode

Customer: replied 7 months ago.
Plz remind me where I will find the document on my computer once it is scanned.
Expert:  Michelle replied 7 months ago.

ok do you use windows or mac on the computer

Customer: replied 7 months ago.
windows 10
Expert:  Michelle replied 7 months ago.

ok so the scanned file will get saved in either my documnets or pictures folder

the name of file will have scan and date mentioned

something like 23092016.jpg or scan23092016.jpg or .pdf

Expert:  Michelle replied 7 months ago.

you can also use epson scan software for scanning

type epson scan in windows search box

Expert:  Michelle replied 7 months ago.

open epson scan software and you may scan from there as well

in this window you can select where you want the scanned files to get saved

Expert:  Michelle replied 7 months ago.

let me know if you have any questions

Customer: replied 7 months ago.
I selected pdf on the printer. under the scan command on the printer, there is a prompt that says select computer, The only choice to select is: USB Connection. What does that mean?
Expert:  Michelle replied 7 months ago.

if you press arrow keys you should get option to scan to computer

Customer: replied 7 months ago.
Can you guide me as I scan a document?
Expert:  Michelle replied 7 months ago.

it would be best to scan from pc

in windows search box type epson scan

Customer: replied 7 months ago.
All arrows lead to the same response: unavailable
Expert:  Michelle replied 7 months ago.

you need to follow steps on computer rather than on printer

that will be much easier

in the windows search box type epson scan

Customer: replied 7 months ago.
ok, stay with me
Expert:  Michelle replied 7 months ago.

ok let me know if you see epson scan in search results

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