Hello, and thank you for choosing JA for your support needs. Happy to assist with this issue. Well to the business then. The Error points out a Mechanical issue with the Printer. Now we can try to reset it. But, please know that it will most likely need to be serviced. Sir or Madam.
What is the age of the Printer?
Ok, please unplug it for 45 minutes and when it reinitializes do the following:
Then let me know your results.