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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The fax will not work is less than a year old and I have

Customer Question

The fax will not work is less than a year old and I have sent and received about two faxes and it quit
JA: What's the make/model number of your printer? How old is it?
Customer: Cannon Maxify MB2320 we got it in Dec or Jan and I have reinstalled it a couple of times and it still won't work
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: Four or five months I have just not had time to call
JA: Anything else you want the printer expert to know before I connect you?
Customer: Know I just need the fax to work
Submitted: 1 month ago.
Category: Printers
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

do you get any error message

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