Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Try going into the printing preferences, and enabling 'buffer printing' or 'print buffering', esp. if the 'print directly to printer' option is enabled.
That can help a lot.
Also, try printing a one-page Notepad document. If that print fine, then your printer and its interface have no realy problem, and the adjustment of printer settings or preferences in favor of buffering the print jobs will probably cure the problem and allow the printing of the 5 Mb document.
Let me know how it goes, please - so that if that works, I can close the case, and if it doesn't, I can suggest other means of curing the problem.
View Devices and Printers
right-click on your printer's icon
select Printing Preferences
or select Properties.
Can you find a place in the printer's settings/properties/preferences, that references
'Print directly' or anything like that?
If not, you may not have installed a proper Windows 10 printer driver.
I can direct you how to install a proper Windows 10 driver for your printer, if needed.
If and when you get back to this case, I would need to ask, what program are you sending the 5 Mb document to print from?
That is an MS Office application.
I suggest that you go into the MS Powerpoint Print settings, or PRinter settings too, and make sure
A. the right printer is selected, or the right printer type or the right printer model line
B. the document is buffered, not printed 'direct to printer'