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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer isconnected to the internet. It works well with

Customer Question

My printer isconnected to the internet. It works well with my other computer and worked at one time with this computer. Now when I try to use it I get an error.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: hp laser jet 4200n
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Microsoft windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has been an issue for some time. I did not have time to deal with it. because I had another computer that worked.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Printers
Expert:  Tim replied 6 months ago.

Hey there, I'm Tim and will be helping you....Can you provide any more details?