Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Are you using genuine epson cartridges, or generic/refilled ones?
Do you need help with this?
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too. Just let me know either way.