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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 17933
Experience:  5+ years as Tech
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I have received error message 82.0180 EIO 2-error message on

Customer Question

I have received error message 82.0180 EIO 2-error message on my 4100 laserjet printer
JA: Can you guesstimate how old your LaserJet is? And just to clarify, what's the exact model?
Customer: C8051A year 2002
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac os x version 10.7.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: 1 week, nothing to my knowledge
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Printers
Expert:  crash2199 replied 8 months ago.

Hi!

That error means the accessory in slot 2 on your printer has an issue. Usually, this is the EIO Jetdirect card.

Try powering off the printer and remove the card.

Plug the card back into a different slot (if available) otherwise plug it back in

Power on the printer

Does it work now?

Expert:  crash2199 replied 8 months ago.

Please reply back here -- I see that you accidentally opened a new question.

Expert:  crash2199 replied 8 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 8 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.