Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
ok, can you open the printer please, remove the ink cartridges, then using a q-tip, clean out the area where the ink goes in with cleaning alchol or warm water.
Once done, let it dry, then reseat the ink and power on the printer and tell me if it now works please.
is it giving this error no matter from which program you print from or just one in particular?
And which version of windows are you using?