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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Brother HL 4040CN which I haven't used for a time

Customer Question

I have a Brother HL 4040CN which I haven't used for a long time
When I set up and request test page with no connections
After ready I receive Pause message.
any solutions
Submitted: 5 months ago.
Category: Printers
Expert:  Michelle replied 5 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 5 months ago.

how is the printer connected to the computer?

Customer: replied 5 months ago.
I have not connected to computer as I received same response when connected
Customer: replied 5 months ago.
R u still there
Expert:  Michelle replied 5 months ago.

open the cover and remove the toner close the cover and then power on the printer and let me know what error you get on the printer screen.

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